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21/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:20 Applications:8 Rec. Actions:Recruiter Actions:4

Customer Support Role - International Voice Process - Software Solutions (0-5 yrs)

Mumbai Job Code: 219469

- Attractive Salary & Benefits

We are hiring for a technology-driven custom software solutions corporation.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

Requirements :

- You have at least 1 year experience with Customer Service or Telesales role, dealing with US customers.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are highly goal driven and work well in fast paced environments

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

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