Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Role - International Voice Process - Software Solutions (0-5 yrs)
- Attractive Salary & Benefits
We are hiring for a technology-driven custom software solutions corporation.
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience with Customer Service or Telesales role, dealing with US customers.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard