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17/06 Sandip Das
HR Executive at Vision Call Services

Views:111 Applications:7 Rec. Actions:Recruiter Actions:0

Customer Support Role - International Voice Process - BPO (0-1 yrs)

Kolkata Job Code: 78952

Skills:International BPO, International Voice Process, International Call Center, Call Center, Voice Process, BPO, Inbound Process, Inbound Call Center, Customer Support Executive.


As a part of your job role in inbound call center, you wish to be terribly precise with the attending the calls and giving them technical help. Suggesting them the company's annual service plans and computer code and pitching them into sales are going to be your job responsibility.

Job Requirements :


- Must know how to take inbound calls (US), concerned with computers issues


- Must know how to engage and interact with clients


- Must know how to identify and target the technical glitches


- Must know how to offer quick on-spot tech support to customers for issues concerned with windows and MAC devices


- Must have a sound knowledge of troubleshooting error codes and black screen errors


You can come down for a face to face interview if you : 


- Know to give detail assistance to solve the technical glitches


- Know how to communicate with good skills

Job Details :


- Office Days: 6 days a week


- Office Shift: Night shift (US) 8:30 PM to 5:30 AM


- Salary Date: 10th of every month


- Incentives and Increment: Eligible after 6 months of joining


- Other Benefits: Can get referral and joining bonus


- We provide On-spot offer letter to the deserving candidates


You are the right applicant for this opening if :


- You are having at least prior 6 month of experience in same


- You can manage the payment process and can increase sales by pitching the customers


- You know how to resolve issues of computer, printer, broadband, antivirus, router, email issues, MAC


- You know how to optimize the PPC Calls hassle-free


Take the next step to get your dream job. Apply Now or talk at +919073472108

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