21/06
Anju Keran
Freelance HR at Freelancer HR
Freelance HR at Freelancer HR
Views:68 Applications:16 Rec. Actions:Recruiter Actions:3
Customer Support Role - International Voice Process (1-2 yrs)
International Voice Process
- Easily navigate through multiple systems and websites
- Once the information has been received from the customer, develop the quote which will need to include any local requirements, consideration for any applicable ancillary fees, and mapping out a trip
- Enters and sends booking invitations to locations with available capacity
Qualifications :
- UG/ Gra+ 1 year Int voice exp
- Should have all docs
- Effective oral and written communications skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Good customer service skills; must be passionate about delivering quality service and making a difference in the customer experience
- Ability to listen attentively, solve problems creatively, and create win-win situations with internal and external customers
- Salary from 25k to 32k in hand+ 2 way cabs!
- Rotational shifts. Immediate joiners only.
Rounds of interview :
- HR Round, Assessment, VNA and OPS Round , LMS Round (Language)
- Welkin interviews- daily
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