Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Role - Financial Services (1-3 yrs)
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Leadership Role
The Job
Your Responsibilities will include:
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
Ideal Candidate
Skills Required :
- You have at least 1 year of experience in a Customer Service ideally within the Financial Services Industry industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder.
- You are a strong team player who can manage multiple stakeholders.
- You pay strong attention to detail and deliver work that is of a high standard.
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