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19/01 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:11 Applications:5 Rec. Actions:Recruiter Actions:2

Customer Support Role - Financial Services (1-3 yrs)

Anywhere in India/Multiple Locations Job Code: 254363

- Opportunity within a company with a solid track record of performance

- A role that offers a breadth of learning opportunities

- Leadership Role

The Job

Your Responsibilities will include:

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

Ideal Candidate

Skills Required :

- You have at least 1 year of experience in a Customer Service ideally within the Financial Services Industry industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder.

- You are a strong team player who can manage multiple stakeholders.

- You pay strong attention to detail and deliver work that is of a high standard.

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