hr recruiter at Emrold Management Services Pvt Ltd
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Customer Support Role - Chat & Email Process (0-1 yrs)
- You should have a good knowledge of computer systems.
- You should have experience of handling customers on chat.
- You should be able to handle multiple customers at once.
- You should have the ability to write, understand and speak English.
- You should have a typing speed of 40WPM with reasonable accuracy.
- You should be familiar with Microsoft Office and Excel.
- You should have customer-oriented service support skills.
- You should have the ability to handle multi-task.
- Your communication skills should be good.
- Answers questions from the customer.
- Communicate with the customer in real-time.
- Provide updates on the status of the order.
- Assist the customer with any issues they have with their orders, products, or services.
- Answer any questions about the company's policies and procedures.
- The chat process job is one of the most popular customer care jobs because it is easy to learn and can be done from any location. The chat process job can be performed online or at a call center.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
