Customer Support Role - BPO (0-3 yrs)
Roles & Responsibilities:
- The candidate has to Support through Voice/Chat.
- The candidate has to respond to customer complaints professionally.
- The candidate has to resolve complaints successfully with established guidelines The candidate should have the ability to build rapport with the customer.
- The candidate should have the ability to overcome objections and ask for business.
Key Skills :
- Candidates will be preferred based on their understanding of ecommerce websites
- Should possess effective Written & Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM).
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
Eligibility Criteria :
- Must be a Graduate or Under Graduate with work experience ( No Pursuing Candidate)
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in International Voice or customer support role.
- Freshers with excellent verbal and written communication skills can also apply.
- Should be flexible to work for both Voice and Chat support.
- Immediate joiners are preferred.
- 100% work from the office
- Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts)
- Perks & Benefits We will provide both ways free transportation up to (a 30Kms radius or as per the Hiring limits)
Interested Candidates can call the below Recruiter
Contact Whatsup OR CALL CV 9380568595
