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12/11 Ecom Retails HR
HR Executive at Ecom Retails

Views:127 Applications:45 Rec. Actions:Recruiter Actions:31

Customer Support Role - BPO (0-2 yrs)

Mumbai Job Code: 135998

Skills Required:

- Good communication skills (English, Hindi)

Qualification: Min 12th Pass

Role & Responsibility:

- Handling escalation calls

- Resolving queries

- Getting details from the customers

- Must have excellent verbal and written communication.

- Advanced troubleshooting and multi tasking skills.

- Self motivated and full for enthusiasm.

- Handling calls & email in appropriate manner. Take ownership on given task and complain solving.

- Take ownership of customers issues & follow problems through to resolution.

Shift : Day

Job Location : Mulund West

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