HR at Tiara consultancy
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Customer Support Role - BPO (0-1 yrs)
Job role : Telecalling
Process : Blended Process Of Email, Chat And Voice
Responsibilities :
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Making recordings of all the sales phone calls and sales deals.
7. Taking and processing product orders in a professional manner.
8. Maintaining the database of the customers on a regular basis.
9. Suggesting solutions based on customer's needs and requirements.
Location : Malad
Company Name : Policy Bazar
Salary : 12000 to 22000
Qualification : Graduates and Under Graduates
Communication : Good Communication In English
Languages Known : English, Hindi. (Gujarati, Malayalam, Kannada, Tamil, Telugu)
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