08/01
R.Maheswari
Senior Recruiter at Adapton Global Services
Senior Recruiter at Adapton Global Services
Views:23 Applications:15 Rec. Actions:Recruiter Actions:1
Customer Support Role - BFS (0-5 yrs)
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.