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10/08 Hemlata Singh
HR at BSD Techonologies

Views:101 Applications:38 Rec. Actions:Recruiter Actions:31

Customer Support Role (2-6 yrs)

Gurgaon/Gurugram Job Code: 287054

- Identify and acquire new customers through various channels, such as cold calling, email campaigns.

- Provide technical support to existing customers via phone, email, and chat.

- Troubleshoot technical issues and provide solutions to customers in a timely manner.

- Collaborate with the sales team to ensure customer satisfaction and retention.

- Maintain accurate records of customer interactions and follow-up activities in our CRM system.

- Continuously improve knowledge of our software products and industry trends to better serve customers

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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