Talent Acquisition at Sarvajith Infotech
Views:15 Applications:11 Rec. Actions:Recruiter Actions:2
Customer Support Role (1-2 yrs)
Experience required : 1-2 years
Pre-requisites :
- Good communication skills, Analytical knowledge, Logical thinking, Customer Oriented Service Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, and Billing-related queries, through web-chat, emails, and phone calls based communication tools.
- Contacts will be from customers and ensure a superior customer experience.
- Address customer queries in case of payment issues, and respond to other types of inquiries as well.
- Attention to detail.
- Responsible to attend incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
- Coordinate with the co-workers, lead persons and other departments as appropriate
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
