HR at Dew Solutions Pvt. Ltd.
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Customer Support Role (0-1 yrs)
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
