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19/09 Rishi Gbb
HR at BB

Views:20 Applications:9 Rec. Actions:Recruiter Actions:3

Customer Support Role (0-1 yrs)

Anywhere in India/Multiple Locations/Andhra Pradesh/Vishakhapatnam/Vizag Job Code: 234313

Customer Support Representative - English Hindi Telugu 


Responsibilities :

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

Requirements :

- Fluent in written and spoken Bengali, English and Hindi.

- High school diploma, general education degree, or equivalent.

- Ability to stay calm when customers are stressed or upset.

- Comfortable using computers.

- Should have Laptop or PC(at least i3 processor & 8GB RAM) to work from home.

- Candidate comfortable with Morning shift, Day shift and Night shift

- Freshers and Experienced both can apply

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