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30/03 Mamta
HR Recruiter at Youth4work

Views:119 Applications:24 Rec. Actions:Recruiter Actions:4

Customer Support Representative - IT (1-6 yrs)

Gurgaon/Gurugram Job Code: 31750

Company Name:- Fixkar.com

https://www.fixkar.com/

About Company:- At FixKar, we assist businesses be Productive on computers, Secure online or offline and well Managed over Centralized monitoring systems. With choices to make using IT on cloud, in-house or mixing it for best of both world. With Integration of systems, processes, and implementation backed by our incredible support process, our team works to keep all of our customers work from where they wish from on any device to access IT systems. Following a simple process to keep you always updated with time frame. We work with all sizes of businesses to customize IT solution as per Industry or Business requirements for access and better collaboration.

Its an IT Based firm, its head quarters are in New Jersey.

Job Description -

- Contacting potential clients via phone to establish rapport and pitch for services provided at FixKar.

- Reach out to the decision makers of the organization and set up presentation / proposal meetings.

- Sharing informative emails about FixKar and how it benefits organization with IT systems.

- Schedule presentations where a detailed walk through about the services offered by FixKar.

- Working with client to customize proposal as business needs and closing.

Below are job specification pointers:

- Educational Background - Great academic record with at least 60% scores throughout

- Sales work\education background\International Voice Process

- Experience - 1-3 years of experience in customer / client facing role

- Strong communication and IT fluency

- Self-motivated with a results-driven approach

- Knowledge of the industry and its current events

- The ability to handle pressure and meet targets\deadlines

- Worked over phone with customers in US

- Knowledge about business IT solutions: Microsoft, Backup, Internet Connectivity, and Other IT Essentials

- Knowledge of Cloud Solutions Office 365, Google Apps or other SaaS tools\applications

- Excellent time management and organization

- Open to 24- 7 environment, transportation provided between 10 PM to 6 AM

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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