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04/05 Naman Chopra
CEO at Globelancer

Views:67 Applications:40 Rec. Actions:Recruiter Actions:4

Customer Support Representative (1-3 yrs)

Ghaziabad Job Code: 157922

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities : 

- Communicate with customers via phone, email and chat. Need excellent English and Hindi both. Need to speak with foreigners also over phone if required.

- Provide knowledgeable answers to questions about product, pricing and availability

- Work with internal departments to meet customer's needs

- Data entry in various platforms

Qualifications : 

- At least 1 - 3 years' of relevant work experience

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills

- Ability to multi-task, organize, and prioritize work

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