Customer Support Representative (1-3 yrs)
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
- Communicate with customers via phone, email and chat. Need excellent English and Hindi both. Need to speak with foreigners also over phone if required.
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work