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05/05 Jinal
HR at Dhanasvi Solution

Views:79 Applications:34 Rec. Actions:Recruiter Actions:10

Customer Support/Online Support Role (0-3 yrs)

Ahmedabad/Gujarat Job Code: 158063

- Maintains customer relationship by responding to inquiries; documenting actions.

- Prepares for customer inquiries by studying products, services, and customer service processes.

- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses


- Gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

- Records customer inquiries by documenting inquiry and response in customers- accounts.

- Improves quality service by recommending improved processes; identifying new product and service applications.

- Accomplishes customer service and organization mission by completing related results as needed.

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