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30/08 Kinjal
HR at Ara Resources

Views:43 Applications:21 Rec. Actions:Recruiter Actions:7

Customer Support Officer - BPO (0-1 yrs)

Pune Job Code: 231256

Customer Support Officer - L1 & L2 


The Role : Customer Support Officer


Key Responsibilities :

- Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.

- Process service orders, answer questions, mobile phone issues, maintain account information.

Skills Requirement :

- Excellent Verbal and Written Communication and Customer Support Skills

- Good understanding of android and iOS phones is preferred

- Should be ready to work in US shifts hours; 9 hour where the work window may vary between 6 pm to 6 am (Indian time)

Qualification :

- BSc, B.Com and BA or Diploma holders (12+3 years of education).

Experience : 0 year to 1 year

Working conditions and requirements :

- Training and work location from office.

- Should be ready to work in a 24x7 environment with rotational shifts

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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