We have Job Opening for Customer Support Executive position with VLCC for Gurgaon location.

Company Name : VLCC

Founded by Mrs. Vandana Luthra as a beauty and slimming services centre in 1989, VLCC is today widely recognized for its comprehensive portfolio of beauty and wellness products and services and also enjoys a high level of consumer trust. The VLCC Groups operations currently span 330 locations in over 150 cities and 14 countries across South Asia, South East Asia, the GCC Region and East Africa. This includes UAE, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, Kenya, India, Sri Lanka, Bangladesh, Nepal, Malaysia, Singapore and Thailand

Weblink : https://www.vlccpersonalcare.com

Designation : Customer Support Executive

Salary : Upto 2.50Lacs

Job Description :

The primary responsibilities of a Customer Service Executive would be :

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required :

Customer Service Executive plays a critical role in providing an interface between customers and the client company.

- The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

- A clear and pleasant speaking voice and fluency in English is also desired.

- Good interpersonal skills

- Ability to handle pressure

If interested please share below details :

Current CTC :

Expected CTC :

Notice Period :

Experience :

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.