Talent Acquisition Lead at InterviewVector
Views:28 Applications:11 Rec. Actions:Recruiter Actions:11
Customer Success Specialist - Semiconductor/Electronics (0-2 yrs)
Role and Responsibilities :
Onboarding : Lead the onboarding process for new customers, ensuring a smooth and successful transition onto our platform.
Adoption : Drive adoption of our software by working with customers to identify their business goals and ensuring they are achieving their desired outcomes.
Retention : Develop and execute a retention strategy for assigned accounts to ensure long-term customer satisfaction, retention, and renewal.
Customer Advocacy : Act as the voice of the customer internally, advocating for their needs and collaborating cross-functionally to resolve issues and ensure customer success.
- Visit to the client office when required.
