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20/11 Charika Aneja
Talent Acquisition Lead at InterviewVector

Views:28 Applications:11 Rec. Actions:Recruiter Actions:11

Customer Success Specialist - Semiconductor/Electronics (0-2 yrs)

Gurgaon/Gurugram Job Code: 300831

Role and Responsibilities :

Onboarding : Lead the onboarding process for new customers, ensuring a smooth and successful transition onto our platform.

Adoption : Drive adoption of our software by working with customers to identify their business goals and ensuring they are achieving their desired outcomes.

Retention : Develop and execute a retention strategy for assigned accounts to ensure long-term customer satisfaction, retention, and renewal.

Customer Advocacy : Act as the voice of the customer internally, advocating for their needs and collaborating cross-functionally to resolve issues and ensure customer success.

- Visit to the client office when required.

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