Talent Acquisition Lead at InterviewVector
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Customer Success Specialist - Semiconductor/Electronics (0-2 yrs)
Role and Responsibilities :
Onboarding : Lead the onboarding process for new customers, ensuring a smooth and successful transition onto our platform.
Adoption : Drive adoption of our software by working with customers to identify their business goals and ensuring they are achieving their desired outcomes.
Retention : Develop and execute a retention strategy for assigned accounts to ensure long-term customer satisfaction, retention, and renewal.
Customer Advocacy : Act as the voice of the customer internally, advocating for their needs and collaborating cross-functionally to resolve issues and ensure customer success.
- Visit to the client office when required.