Customer Success Role (2-5 yrs)
- Consult with the customers on their needs and curate company products to meet the requirements
- Responsible for the success of workshops, for both the client and facilitator
- Take care of workshop logistics for the client
- Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
- Help facilitator with preparation and travel
- Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
- Promote awareness of the company's upcoming research and products
Basic Qualifications:
- 2 - 5 years of work experience managing senior customer relationships
- Should ensure customer retention, renewal, and growth
- Background in customer success
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
