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24/11 Tanya
Entrepreneur at SSV HR Services

Views:33 Applications:14 Rec. Actions:Recruiter Actions:6

Customer Services Role - eCommerce (1-3 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 186764

Urgent Opening for Customer Care Executive @ Ecommerce Company (WFH) (Hiring only Mumbai based Candidates) Contact or Whatsapp on 9773322877 | 9769106910

Qualification: HSC Any | Graduate

Excellent Verbal and Written Communication skills.

Should be familiar with social media and internet surfing.

Job Responsibilities :

1. Candidate needs to handle social media platforms including Facebook, LinkedIn, Twitter, Instagram, etc

2. Must have prior experience of handling eCommerce platforms/Social Media Account Customer Queries

3. Need to handle email and inbound queries via Calls, Email & Chat

4. eCommerce customer services (Voice)| International Voice Experienced candidates can apply for this job

5. Greet customers warmly and ascertain the problem or reason for calling.

6. Cancel or upgrade order details.

7. Assist with placement of orders, refunds, or exchanges.

Salary : 23 k Net -25 k Net + PF + Other Benefits + Attractive Incentives

Preferable from an eCommerce industry background

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