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23/06 Shivank Baliyan
Talent Acquisition Manager at ALK Talent Search

Views:49 Applications:9 Rec. Actions:Recruiter Actions:1

Customer Services Role (0-5 yrs)

Pune Job Code: 279445

Customer Services Role

- Looking good Communication of Any one (English, Malayalam, Tamil, Telugu)

Experience : 06 month to 5 Years

Salary : upto 30k

Location : Pune (Under PCMC)

Work from office :

Job Description :


- Sharing product knowledge in the best possible way.

- Handle inbound and outbound calls of customers and clients.

- Identify the needs of customers, resolve issues, and provide solutions.

- Upsell other products wherever possible.

- Maintain good customer relations.

- Meet personal targets and work towards meeting team targets

- Give follow-up calls and ask for product performance and Quality to develop a long-term relationship.

- Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer wherever required to prevent the need for future contacts, and document interactions through contact tracking.

- Possessing excellent product knowledge to enhance customer support.

Shivank

08076719098

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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