Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service/Telecalling Role - Software Development Firm (0-5 yrs)
- Opening within a company with a solid track record of success
- A role that offers a breadth of learning opportunities
- Join a market leader within the Accounting Industry
Our client is a website and software development company which also deals in internet Marketing. Our client helps companies around the world streamline their processes, save on their IT spending, and simply make their business better
The Job
You will be responsible for :
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
Ideal Candidate
- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the the Accounting Industry and IT Services industry.
- You have working knowledge of Outbound
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
