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19/01 Sharvan Kumar
Recruitment Manager at Variation Compusolution LLP

Views:42 Applications:7 Rec. Actions:Recruiter Actions:2

Customer Service/Support Role (1-6 yrs)

Gurgaon/Gurugram Job Code: 254475

To respond to customer issues received through a queue system and deal with each one in line with business standards and resulting in a high level of customer satisfaction on a consistent and ongoing basis

Job Responsibility :

- Execute day to day customer service-related operational tasks to ensure delivery meets customer expectations and offer, and is consistent with set process performance indicators, applicable service level agreements and the customer functions core values.

- Manage a dedicated set of accounts and ensure their reports are filed on time. Voice Communication as needed.

- To maintain queue levels to agreed SLA targets levels

- Excellent verbal & written communication skills

- Attention to detail

- Customer Service Skills

Requirement

- Min 1 Years Experience required in International Voice Process

- Looking For Immediate Joiners

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