Senior HR Executive at Mynd Solutions
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Customer Service/Support - Collections - Electronic Measurement Group (2-4 yrs)
Hiring for US Based MNC (Electronic Measurement Group) at Manesar.
Job Description :
- Manage and work upon individual Collection portfolio
- Corporate Collection background required.
- Proficiency in spoken and written English
- Good communication skills, with the ability to directly interface with external Customers as well as internal departments.
- Customer contact: 50% voice and 50% email communication with the customer required.
- Required to work closely with Sales & Order management team to resolve customer queries.
- Any Graduate. Requires a minimum of 2-4 years- experience.
- Requires previous experience of working on an ERP platform (preferable Oracle/Siebel Order Management)
- Excellent verbal/written Communication Skills
- Good Analytical Skills to understand customers- requirements and translate into Order Requirements
- Customer Service skills
- Strong Knowledge of MS Excel and other Office Basic escalation management skills
- Ability to work in a stressful environment Result oriented individual with Strong desire to make contribution to the Business.
- Good Team Player as the Job requires working closely with other team members.
- Having a Good Problem Solving approach and ability to think independently towards Improvement of the Processes working on.
Shifts/ Transportation -
Night Shift (Timing : 9:00 PM - 5.30 AM) + Free Pick up & drop
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