- Great Opportunity

We are an upscale brand of hostels in India. we are currently looking for a front office supervisor to overlook the daily operation of the front office in 20 room hostel.

The Job You will be responsible for :

- Acquiring and managing relationships with corporate and institutional clients in your area of focus to achieve sales targets and business objectives.

- Developing strong internal relationships to optimize service delivery and ensure all practices are in line with internal guidelines and statutory requirements.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Candidate :

- You have at least 1 year experience within a Customer Service, Sales/Relationship Manager or Sales Operations / Support role, ideally within the Hospitality industry.

- You have solid experience in a regional role ideally including experience covering India.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.