Customer Service/Sales Role (1-3 yrs)
Customer Service Sales
Location: Mumbai
Experience: 1.5 - 2.5 Years
Function : Sales & Marketing
Vacancy: 2
Job Description :
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers- needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Requirements
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Working Days: 6 Days a Week (10:00 AM to 7:00 PM)
Job Nature: Full Time
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