HR at Black & White Business Solutions
Views:14 Applications:16 Rec. Actions:Recruiter Actions:5
Customer Service Role - Voice Process - Pharma (0-5 yrs)
Customer Voice Process
- Handle Inbound calling for customer service.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
