- We have an amazing opportunity for one of our leading US based health insurance client for Customer Support Representative with Voice Process for Bangalore location. Our client is seeking a dedicated and empathetic Customer Service Representatives to join their Global Individual Health operations team. As a leading provider of private medical insurance worldwide, the organisation is committed to delivering exceptional customer experiences to the expatriate clientele.

Who can walk-in ?

- Bangalore Candidates only.

Experience range : 1 -6 Years

Compensation : Maximum 6.5 L Offer made based on fitment/Band

Education : Any Graduates/Any Postgraduates

Shifts : who are open to rotational shifts

Must have skills : Who have experience in customer service and voice process; good communication skills

Walk-in details :

Walk-in Dates : 1-March-2024, Friday & 2-March-2024, Saturday

Walk-in Location: Allegis Global Solutions, 2nd Floor, Commerce @ Mantri, Bannerghatta Road, Bengaluru 560076 India

Work Location : Prestige Tech Park, Outer Ring Road, Bangalore

Interview Process : Screening Interview -> Assessment Test -> F2F interview at Client Location in Bangalore

Roles and Responsibilities :

- Ensuring first contact resolution and responding promptly to customer inquiries.

- Adhering to operating procedures and regulations in line with policy terms and conditions.

- Offering quality information regarding health benefits to customers.

- Monitoring turnaround times to ensure timely resolution of customer contacts.

- Building collaborative relationships with internal global teams to optimize resources.

- Actively supporting team members and contributing to achieving operational goals.

- Performing ad-hoc tasks as required to meet business needs.