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19/12 Madhavi
Business Development Manager at Mark One Global Services

Views:154 Applications:9 Rec. Actions:Recruiter Actions:1

Customer Service Role - Voice Process - eCommerce (0-6 yrs)

Noida Job Code: 57158

Location: Noida

Process Name: - Paytm Customer Service

Designation - Executive operations (CSA)

CSA is required to take inbound calls related to customer requests, queries and complaints for Paytm.

CTC: 12.5k to 14k

Pre- Requisites:

- Must be an Indian Citizen and resident and should be 18 years of Age.

- Must have above average (Verbal) English communication skills and strong Hindi communication skills

- Should be flexible between a windows of 24/7 rotational environment (Female between 7am to 7Pm).

- Fixed 9 hours shift.

- No transport (one side transport during the odd hours only after 10.30pm and before 7am or no usage of transport

allowances)

Eligibility Criteria:

- Under-Graduate or Graduate with 0 to 6 yrs customer service experience (Salary CTC 12.5K-14K).

Job Description:

- Must possess above Good English communication skills, and strong Hindi skill.

- Clarity of speech with neutral accent.

- Should have problem solving attitude.

- Positive attitude and commitment to grow with the organization.

Voice portfolios:

- Paytm customer service profile.

- 6 days a week Operations, rotational off.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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