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19/05 Dhanashree P.
HR Executive - Recruitment at Brainhunter Recruiting Ind. Pvt. Ltd.

Views:41 Applications:13 Rec. Actions:Recruiter Actions:6

Customer Service Role - Voice Process - Credit Card (0-3 yrs)

Chennai Job Code: 273504

- We are hiring for Teleperformance Global Services Pvt Ltd.

Voice Process (Inbound Calls-Customer service)


Job Description :

- Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls- customer service.

1. Manage large amounts of inbound calls in a timely manner.

2. Follow communication scripts when handling different topics.

3. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

4. Build sustainable relationships and engage customers by taking the extra mile.

5. Keep records of all conversations in our call center database in a comprehensible way.

Requirement :

- Graduation mandatory

- 6 Days working/One Day Rotational Week Off

- Rotational shifts 8am to 8pm (24/7).

- Fresher or any experience in any BPO.

Language : English/Hindi

Location : Ambattur, Chennai

Work Mode : Work from Office

Salary : 21k CTC

Take Home : 17k

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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