HR Executive - Recruitment at Brainhunter Recruiting Ind. Pvt. Ltd.
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Customer Service Role - Voice Process - Credit Card (0-3 yrs)
- We are hiring for Teleperformance Global Services Pvt Ltd.
Voice Process (Inbound Calls-Customer service)
Job Description :
- Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls- customer service.
1. Manage large amounts of inbound calls in a timely manner.
2. Follow communication scripts when handling different topics.
3. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
4. Build sustainable relationships and engage customers by taking the extra mile.
5. Keep records of all conversations in our call center database in a comprehensible way.
- Graduation mandatory
- 6 Days working/One Day Rotational Week Off
- Rotational shifts 8am to 8pm (24/7).
- Fresher or any experience in any BPO.
Language : English/Hindi
Location : Ambattur, Chennai
Work Mode : Work from Office
Salary : 21k CTC
Take Home : 17k