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13/05 SAHNA
Central Hiring Head at Sana Search International

Views:34 Applications:32 Rec. Actions:Recruiter Actions:3

Customer Service Role - Voice Process - BPO (1-4 yrs)

Metros/Anywhere in India/Multiple Locations/Andhra Pradesh/Bangalore/Bihar/Chandigarh/Chennai/Delhi/ Job Code: 213142

Amazon/Flipkart -( E- Commerce ) is hiring For Customer Service Associate : Voice- Work From Home(Permanently)

Job Description

Kindly apply as we have limited opportunities.

Basic Qualifications & Requirement

Below are some important details that will help you understand our interview process better:

Job Location: PAN INDIA ( WORK FROM HOME )

Experience: Minimum 1 year to more

Age no Bar

Education: Graduate mandatory

CTC: 18,200 In Hand Gross 23,000 + Incentives

Graduates with 1 year experience in any domain.

- Excellent in English and Hindi.

- Salary : 23k CTC, 18.2k TH

- 6 days working & 1 rotational week off

- Shift Timings : 9am to 9pm rotational shift

- Should have their own laptop and WIFI connection

- Laptop configuration : 4GB RAM, i3 processor, Windows 10

- Should have all relevant documents

share your cv 2 9311350356 

Need very good comskill

Additional Benefits:

Basic Qualifications & Requirement :


- Effective time management skills and ability to prioritize work time to ensure productivity and department standards

- Action oriented, self-disciplined and organized

- Ability to communicate clearly with both internal and external customers

- Excellent comprehension skills - ability to clearly understand and address customer issues appropriately

- Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

- Should ensure 'Work-like' environment with no disturbance during the work hours.

Customer Focus :


- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

- Ability to empathize with and prioritize customer needs

- Demonstrates interpersonal skills with a diverse customer base

- Demonstrates conflict resolution, negotiation, and de-escalation skills

- Demonstrates ownership to resolve challenging customer issues, escalating when necessary

- Ability to determine customer needs and provide appropriate solutions

Problem Solving Skills :

- Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned

- Ability to approach problems logically and rationally

- Action oriented and self-disciplined

- Organized and detail-oriented

- Ability to quickly and effectively prioritize work time in various departments to meet business need

- Ability to maintain composure in highly escalated situations

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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