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20/05 Renu Nair
HR at Freelance

Views:157 Applications:47 Rec. Actions:Recruiter Actions:4

Customer Service Role - Voice Process - BPO (0-1 yrs)

Noida Job Code: 119569

Location : Noida

Vacancy : 4

Job Description :

Roles & Responsibility :

- Handling outgoing Calls

- Providing resolution to Customers on queries.

- Providing product knowledge to the customers

- Process training will be given for freshers by company.

- Candidate should be able to pronounce well.

- Strong Communication, Customer Service attitude and problem solving ability

- Rate of speech adaptable to customer conversation

- Good Grammatical and sentence formation skills

- Good vocabulary

- Proficiency in reading and comprehending the written English language

- Attentive listening - able to listen the customer, it will help to solve customer's query

- Candidate should have Patience to resolve complex issues and customer demand within policies

- Negotiation skills and provide effective rebuttals to objections raised by customers/ callers

Skillset & Eligibility criteria :

- Good in English communication skills is a must.

Please don't apply if you have not got good communication skills in English.

- Good convincing skills

Only Day shift+Attractive Incentive+Hike+Bonus etc..

Working Days : 6 Days a Week (9:30 AM to 6:30 PM)

Job Nature : Full Time

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