HR at Black & White Business Solutions
Views:5 Applications:7 Rec. Actions:Recruiter Actions:3
Customer Service Role - Voice Process (1-5 yrs)
Voice Process
- Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
- Follow up to ensure that appropriate actions were taken on customers requests.
- Understanding the products and services provided by the company.
- Resolving customer complaints and queries
- Follow communication procedures, guidelines, and policies.
- Intermediate/Bachelors or above
- Good Written and Verbal English Communication
- Proficiency with MS Office (Particularly MS Excel and MS Word)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
