Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Voice Process (1-5 yrs)
-Role involving team management opportunities
-Join a market leader within Telecommunications
-Great work culture
We are hiring for one of the largest and the most trusted matrimony brand.
The Job
Key responsibilities areas:
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
Key Competencies :
- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
