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18/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:42 Applications:19 Rec. Actions:Recruiter Actions:13

Customer Service Role - Voice Process (1-5 yrs)

Chennai Job Code: 219053

-Role involving team management opportunities

-Join a market leader within Telecommunications

-Great work culture

We are hiring for one of the largest and the most trusted matrimony brand.

The Job

Key responsibilities areas:

 - Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

Key Competencies :

- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are a strong networker & relationship builder

- You are adaptable and thrive in changing environments

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