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25/01 Kshama Nimawat
HR Recruiter at Hyrefox Consultants Pvt Ltd

Views:23 Applications:11 Rec. Actions:Recruiter Actions:0

Customer Service Role - Voice-Process (0-2 yrs)

Mumbai Job Code: 255265


- Respond to customer queries in a timely and accurate way, via phone calls

- Handle Customers on chat/email in professional manner

- Identify customer needs and help customers use specific features

- Update internal databases with information

- Inform customers about new features and functionalities

- Gather customer feedback and share with our Product, Sales and Marketing teams

- Assist in training junior Customer Support Representatives

Others :

Rotational Shifts

HSC/ GRAD Freshers

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