HR Consultant at SSV HR Services
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Customer Service Role - Voice & Email Support - Corporate Firm (1-5 yrs)
WORK FROM HOME
Industry : Corporate
Qualification : HSC / Graduate
- Good Communication Skills
- 2 Years of experience in Customer Care role
Job Profile :
- Manage inbound calls in a timely manner
- Follow communication - scripts- when handling different topics
- Handle social media accounts of the company i.e. Linkdin, FB, Twitter, Instagram.
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
Shift Time : 8 AM - 9 PM ( Any 9 Hours Day Shift )
Week Off : SUNDAY
Call or Whatsapp Priyanka on 8879437943
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