HR Consultant at SSV HR Services
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Customer Service Role - Voice & Chat Process - BPO (1-5 yrs)
We Are Hiring for Voice and Chat
Profile : Associate
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs
Age Criteria -: 18 -33 years
Shifts: Rotational
WORK FROM HOME till pandemic
Responsibilities and Duties :
The primary responsibilities of a Customer Service specialist would be :
- Handling escalations and complex queries.
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
Job Type: Full-time
Education:
Higher Secondary(12th Pass) / Any graduates
Language :
- English (Required)
Interview Round :
HR
Operations
Reach Ms. Priyanka on 8879437943 ( Call / Whatsapp )
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
