Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Technology Staffing & Services (0-1 yrs)
- Flexible working options
- Opportunity to make a positive impact
- Leadership Role
Our Client is a leading technology staffing and services company, Providing best in class staffing services.
The Job
Responsibilities :
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
- Working closely with internal stakeholders to continuously improve service levels.
- Providing operational support for the smooth implementation of new products and services.
- Working closely with risk and the internal audit teams to ensure that the necessary controls are in place.
- Ensuring operations are in compliance with internal policies and regulatory requirements.
Ideal Candidate :
Skills :
- You have at least 1 year experience, ideally within a Branch Operations or Client Services role.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You are a strong mentor and coach who can build high performing teams
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
