Customer Service at TLC Group
Views:14 Applications:9 Rec. Actions:Recruiter Actions:8
Customer Service Role - Retail (0-1 yrs)
Key Responsibilities :
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product's features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer's requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer's personal information accurately in a computer system
Required Skills Set :
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints.
Candidate must have fluent communication skills and need an immediate joiner only who is ready to relocate to given location.
Salary : 26k+incentives.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
