Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Recruitment Firm (0-5 yrs)
- Flexible working options
- Opportunity within a company with a solid track record of performance
- Opportunity to make a positive impact
Our client is a recruitment firm that specializes in identifying and securing talent across industries. They offer recruitment solutions and are dedicated to meeting their clients' unique hiring needs.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
