HR Manager at Maan Source
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Customer Service Role - Real Estate (0-3 yrs)
we are hiring Customer Service Representatives - Freshers for Leading Real Estate Company in Job Location- Kaikondrahalli, Sarjapur Road, Bangalore. must be fluent in Eng & Kannadaa
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive Communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Perks & Value Proposition:
- Employee health insurance of Rs 1 lakh per year. The company pays premium.
- Employees get free lunch and snacks.
- Employees are promoted every 6 months. Outstanding performers get promoted every quarter.
- Monthly reward and recognition to outstanding performers.
- Accelerated growth of employees and can become Assistant Manager in as early as 2 years.
Required Skills:
Fixed CTC (20k to 27k + 30% incentive
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Edu - Graduation/HSC/12th qualified,
6 days a week and the week-off will be on weekdays.
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