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24/05 Swati Singh
Recruitment Specialist at IARA HRS

Views:12 Applications:8 Rec. Actions:Recruiter Actions:0

Customer Service Role - Personal Banking (1-5 yrs)

Noida/UP Job Code: 274358

What will you be doing ?

- You will be receiving inbound phone calls from customers and service their needs effectively and efficiently

- Understanding and analyzing customer needs

- Listening actively and establishing rapport with our customers

- Servicing Customer's requirement through effective questioning and leveraging the tools and processes to service their need/requirement

- Adhering to compliance regulations and security policies

What we're looking for :

- Effective communication, including Comprehension & questioning skills,

- Ability to work independently or as part of a team.

- Achieving high standards and delivering results with accuracy and attention to detail.

- MS Office Applications

- Ability to comprehend given set of instructions and apply the same for day to day transaction processing

- Flexibility to work in a 24 x 7 environment with variable shift patterns

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