Recruitment Specialist at IARA HRS
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Customer Service Role - Personal Banking (1-5 yrs)
What will you be doing ?
- You will be receiving inbound phone calls from customers and service their needs effectively and efficiently
- Understanding and analyzing customer needs
- Listening actively and establishing rapport with our customers
- Servicing Customer's requirement through effective questioning and leveraging the tools and processes to service their need/requirement
- Adhering to compliance regulations and security policies
What we're looking for :
- Effective communication, including Comprehension & questioning skills,
- Ability to work independently or as part of a team.
- Achieving high standards and delivering results with accuracy and attention to detail.
- MS Office Applications
- Ability to comprehend given set of instructions and apply the same for day to day transaction processing
- Flexibility to work in a 24 x 7 environment with variable shift patterns
