Senior HR Recruiter at JY Placements
Views:13 Applications:7 Rec. Actions:Recruiter Actions:1
Customer Service Role - Outbound Process - Retail Liabilities (1-2 yrs)
Job Role
- Calling customers for various service and sales related campaigns - related to Retail Liabilities
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
- Cross selling of various bank products
- Attaining Targets on sales conversions and cross selling
- Ensure customer - delight- and consistent service experience, including timely resolution of customer queries/issues
Job Description :
- Graduate
- Atleast 1-2 years- experience with 6 months which should to be in customer service role -
Understanding of call center industry an advantage
- Excellent communication skills - Verbal & Written
- Flair for Sales
- Flexible to get scattered 8 Week Offs in a month with 9hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do
attitude & works with integrity
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Notes :
Nature of work : On-Site
Mandatory skills : Customer Service,Customer Support,Customer Handling,Operations Management
Target Industry/ Company : Banking
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
