HR - Executive at Deltron Technologies
Views:19 Applications:9 Rec. Actions:Recruiter Actions:5
Customer Service Role - International Voice Process - IT Service (0-5 yrs)
Post : International voice Process
Following are the eligibility criteria :
- Excellent Communication Skills
- Able to work in Night Shift.
Education : Undergraduate / Graduate / Postgraduate.
Experience : Fresher & Experience both can apply.
- Excellent English Communication is a must.
Job Responsibilities :
- Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information.
- Determines Eligibility By Comparing Client Information To Requirements.
- Establishes Policies By Entering Client Information; Confirming Pricing.
- Informs Clients By Explaining Procedures; Answering Questions; Providing Information.
- Maintains Communication Equipment By Reporting Problems.
- Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.
- Updates Job Knowledge By Studying New Product Descriptions; Participating In Educational Opportunities.
- Accomplishes Organization Mission By Completing Related Results As Needed. Call Center
Skills :
- Verbal Communication
- Phone Skills
- Listening
- Data Entry Skills
- People Skills
- Informing
- Customer Focus
- Customer Service
- Attention To Detail
- Professionalism
- Multi-Tasking
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
