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25/05 Mamidipally Aparna
Recruiter at Live Connections

Views:44 Applications:13 Rec. Actions:Recruiter Actions:3

Customer Service Role - International Voice Process (1-9 yrs)

Hyderabad Job Code: 274588

- Role/Process: International Voice Process (International Banking- Non IT)

Interview location Bangalore

- Work Location: Hyderabad

Candidate should welling to relocate Hyderabad

- Work Experience: 1 to 5 yrs only

{Shall have experience in International voice process(Customer Care/Customer Service) preferably from BFSI domain

Salary : Max 7 LPA

- Work mode: Work from office

- Shifts: Shall be flexible with US/ Night shifts

- Interview Process: [All rounds shall be face to face]

- First round- Versant

- Second round- Group discussion

- Third round- Ops round

Followed by HR discussion

- Notice Period: 30 days- 60 days max

(Not beyond 60 days)

Essential Skills/Experience :

- Relevant work experience in International voice process Customer Care/ Customer service from Banking/Financial Services domain

- Excellent communication skills

- Geographical regions being serviced could range across (UK/US/Middle East etc.)

- Good number of calls handled per day(minimum 30 to 40)

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