Technical Recruiter at ETeam Infoservices
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Customer Service Role - International Voice Process (1-4 yrs)
Role Description :
This is a full-time, on-site position located in Hyderabad.
- The International Voice Process role involves handling customer queries, providing solutions, and escalating issues as needed.
- The successful candidate will be responsible for ensuring customer satisfaction through excellent communication and service skills.
- This role requires the ability to handle customer objections, manage accounts, and work collaboratively with other teams.
Qualifications :
- Excellent communication skills
- Customer service skills and a desire to help others
- Analytical skills to handle complex issues and manage accounts effectively
- A proficiency in finance and sales is beneficial for this role
- A bachelor's degree in business, communication, or a related field is preferred
- A minimum of 1 years of experience in customer service or a similar field is required
