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06/02 Vivek Mohan
Technical Recruiter at ETeam Infoservices

Views:55 Applications:12 Rec. Actions:Recruiter Actions:9

Customer Service Role - International Voice Process (1-4 yrs)

Hyderabad Job Code: 311239

Role Description :

This is a full-time, on-site position located in Hyderabad.

- The International Voice Process role involves handling customer queries, providing solutions, and escalating issues as needed.

- The successful candidate will be responsible for ensuring customer satisfaction through excellent communication and service skills.

- This role requires the ability to handle customer objections, manage accounts, and work collaboratively with other teams.

Qualifications :

- Excellent communication skills

- Customer service skills and a desire to help others

- Analytical skills to handle complex issues and manage accounts effectively

- A proficiency in finance and sales is beneficial for this role

- A bachelor's degree in business, communication, or a related field is preferred

- A minimum of 1 years of experience in customer service or a similar field is required

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