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19/01 Neethu. P
HR Recruiter at Eximio

Views:25 Applications:8 Rec. Actions:Recruiter Actions:0

Customer Service Role - International Voice Process (0-1 yrs)

Chennai Job Code: 254251

- Build sustainable relationships of trust through open and interactive communication

- Maintain records of customer interactions, customer accounts

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services

- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that the customers feel supported and valued

- Understanding and striving to meet or exceed call Centre metrics while providing excellent consistent customer service.

- Making sales or recommendations for products or services that may better suit client needs

- Adhering to all company policies and procedures

Desired Candidate Profile :

- Excellent Communication skills with strong command on English Language.

- Good data entry and typing skills

- Good computer skills

- Comfortable working for Night Shift.

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