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19/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:7 Applications:2 Rec. Actions:Recruiter Actions:1

Customer Service Role - International Voice Process (0-1 yrs)

Mumbai Job Code: 234495

- A role that offers a breadth of learning opportunities

- Flexible working options

- Opportunity within a company with a solid track record of performance

We are hiring for Customer Service (International Voice Process - US Based).

Looking for enthusiastic candidates who want to build their career in International customer service with great verbal skills.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

Required Skills :

- Applicants having experience from any field, or minimum 6 months of voice experience & Freshers with good communication can be considered.

- Language like average English communication is mandatory / International voice experience is an added advantage.

- Applicants should be flexible working in Night Shifts with alternate Saturdays offs & Sunday fixed off

Eligibility Criteria :

- Any Graduate or Undergraduate can apply.

- Immediate joiners are preferred

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